Original Research

Development of a questionnaire for assessing work unit performance

H. H. Spangenberrg, C. Theron
SA Journal of Industrial Psychology | Vol 30, No 1 | a134 | DOI: https://doi.org/10.4102/sajip.v30i1.134 | © 2004 H. H. Spangenberrg, C. Theron | This work is licensed under CC Attribution 4.0
Submitted: 26 October 2004 | Published: 26 October 2004

About the author(s)

H. H. Spangenberrg, University of Stellenbosch, South Africa
C. Theron, University of Stellenbosch, South Africa

Full Text:

PDF (171KB)

Share this article

Bookmark and Share

Abstract

The aim of this study was to develop a generic work unit performance measure that can be utilised in private, public and non-profit work units. Development of such a questionnaire, called the Performance Index (PI) comprised three steps, namely deciding on a baseline structure for the model; verifying the model and dimensions through subject expert feedback; and consolidating the model and refining the questionnaire. The sample consisted of 60 units rated on a 360 basis by 257 respondents. Item and dimensionality analysis, followed by confirmatory factor analysis utilising LISREL produced acceptable model fit. Overall, results provided reasonable psychometric support for the Performance Index.

Opsomming
Die doel van die studie was om ’n generiese werkeenheid- prestasiemeting te ontwikkel wat in privaat, openbare en nie-winsgerigte organisasies gebruik kan word. Die ontwikkeling van die vraelys, die Prestasie-Indeks (PI) het drie stappe behels, naamlik om te besluit op ’n onderliggende struktuur vir die model; om die model en dimensies deur middel van ekspert-beoordeling te verifieer; en om die model te konsolideer en die vraelys af te rond. Die steekproef het bestaan uit 60 eenhede wat op ’n 360-basis deur 257 respondente beoordeel is. Item- en dimensionaliteitsontledings, gevolg deur Lisrel-gedrewe bevestigende faktorontleding het gedui op aanvaarbare modelpassing. In geheel beslou het resultate redelike psigometriese ondersteuning aan die Prestasie-Indeks verleen.


Keywords

Work unit performance

Metrics

Total abstract views: 2634
Total article views: 13665


Crossref Citations

No related citations found.