Measuring learning transfer in a financial institution (Part 2)

Abstract

The purpose of this study was to identify learning transfer variables impacting on learning transfer using the Learning Transfer System Inventory (LTSI). The secondary objective was to determine if there are any statistically significant differences in the mean transfer variable scores between geographical areas, years of service, age groups, sex, qualifications and language groups. The sample used in this study was a convenience sample of 240 employees working for a Banking group. Analysis of variance (ANOVA), Multivariate analysis of variance (MANOVA) and posthoc tests were used to analyse the data. The results show that, while age and gender do not have an impact on the learning transfer factors, level of education, home language and both length of service within the organisation and in the current position do. Geographic area also impacts on learning transfer indicators. Effect sizes, however, are small to moderate