Original Research

Investigating turnover intentions by role overload, job satisfaction and social support moderation

J Pienaar, C F Sieberhagen, K Mostert
SA Journal of Industrial Psychology | Vol 33, No 2 | a378 | DOI: https://doi.org/10.4102/sajip.v33i2.378 | © 2007 J Pienaar, C F Sieberhagen, K Mostert | This work is licensed under CC Attribution 4.0
Submitted: 16 January 2007 | Published: 16 January 2007

About the author(s)

J Pienaar, North-West University, Potchefstroom, South Africa
C F Sieberhagen, North-West University, Potchefstroom, South Africa
K Mostert, North-West University, Potchefstroom, South Africa

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Gold mining in South Africa has played a significant role in the economic development of the country. However, the current economic, personnel and rationalisation pressures could imply a loss of production in this industry. The focus of this research fell on investigating the role that social support may play in the translation of employees’ role overload and job satisfaction on their intentions to leave the organisation. A cross-sectional survey design with a random sample was used (n = 206). Results indicate that job satisfaction is the most significant predictor of turnover intention, but that collegial support plays an important role in moderating the effects of role overload on turnover intention.


Role overload; Social support; Turnover intention; Job satisfaction


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Crossref Citations

1. Self-esteem: Its mediating effects on the relationship between discrimination at work and employee organisation commitment and turn-over intention
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Journal of Psychology in Africa  vol: 29  issue: 1  first page: 13  year: 2019  
doi: 10.1080/14330237.2019.1568065