Werkstresverskille tussen wit en swart middelvlakbestuurspersoneel

Abstract

Work stress differences between white and black middle-level managers. The purpose of the study on which this article is based, was to investigate the difference in work-related stress between white and black middle-level management personnel in a South African service organisation. Literature studies regarding stress reveal that work stress and psychological burnout are steadily increasing. Changes within the political and economical arena of South Africa contributed towards service organisations appointing more black managers. From the results, it seems that the black group has obtained statistically signifcant higher scores than their white counterparts on stress factors. Due to the above-mentioned results, a few recommendations were made.