Constructing a psychological coping profile in the call centre environment: Wellness-related dispositions in relation to resiliency-related behavioural capacities

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1. Evaluating mediation and moderation effects in call center employees: A correlational investigation into fatigue, general health, coping and sleep disturbances
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Journal of Public Value and Administrative Insight vol: 5 issue: 2 first page: 220 year: 2022
doi: 10.31580/jpvai.v5i2.2506

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SA Journal of Industrial Psychology | ISSN: 0258-5200 (PRINT) | ISSN: 2071-0763 (ONLINE)