The experience of work in a call centre environment

Sanet Hauptfleisch; J S Uys

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Crossref Citations

1. The job demands-resources model of work engagement in South African call centres
Yolandi Janse van Rensburg, Billy Boonzaier, Michèle Boonzaier
SA Journal of Human Resource Management vol: 11 issue: 1 year: 2013
doi: 10.4102/sajhrm.v11i1.484

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SA Journal of Industrial Psychology | ISSN: 0258-5200 (PRINT) | ISSN: 2071-0763 (ONLINE)