Exploring antecedents and consequences of burnout in a call centre

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1. Psychological capital and work behaviour–related outcomes among South African church ministers
Herbert Kanengoni, Christophe Nzitonda Ngarambe, Johanna Hendrina Buitendach
South African Journal of Psychology vol: 48 issue: 4 first page: 488 year: 2018
doi: 10.1177/0081246317729571

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SA Journal of Industrial Psychology | ISSN: 0258-5200 (PRINT) | ISSN: 2071-0763 (ONLINE)