For full functionality, including active links, we recommend downloading the PDF. Certain interactive features may not operate within the embedded viewer.
Download this PDF file

 

Crossref Citations

1. Employees’ Perceptions of Customer Service at Telephone Communications (Telkom) Call Centres in South Africa
Maxwell Agabu Phiri, Sifiso Mkhize
Journal of Communication  vol: 8  issue: 1  first page: 1  year: 2017  
doi: 10.1080/0976691X.2017.1305682

2. The impact of perceived effectiveness of performance management system on affective commitment: Employee participation as a moderator
Emad Waladali
Problems and Perspectives in Management  vol: 20  issue: 1  first page: 514  year: 2022  
doi: 10.21511/ppm.20(1).2022.41

3. Antecedents and consequences of performance management enactment by front-line managers. Evidence from Belgium
Koen Dewettinck, Wim Vroonen
The International Journal of Human Resource Management  vol: 28  issue: 17  first page: 2473  year: 2017  
doi: 10.1080/09585192.2015.1137608

4. Integrated theoretical model of enterprise performance management
Biljana Kovačević
Anali Ekonomskog fakulteta u Subotici  issue: 40  first page: 185  year: 2018  
doi: 10.5937/AnEkSub1840185K