Original Research
Work-based identity and work engagement as potential antecedents of task performance and turnover intention: Unravelling a complex relationship
Submitted: 12 February 2010 | Published: 17 September 2012
About the author(s)
F. Chris Bothma, University of Johannesburg, South AfricaGert Roodt, University of Johannesburg, South Africa
Abstract
Research purpose: The main purpose of the study was to investigate whether work-based identity and work engagement differed (in combination with personal alienation, helping behaviour and burnout) as potential antecedents (amongst numerous others) of task performance and turnover intention.
Research design: A census-based sampling approach amongst 23 134 employees in the employment of an ICT company yielded a sample of 2429 usable questionnaires. Scales used in the study were the Maslach Burnout Inventory (MBI-HSS-20), Utrecht Work Engagement Scale (UWES), Work-based Identity, Personal Alienation, Helping Behaviour, Turnover Intention and Task Performance Scales.
Main findings: The findings indicate that work-based identity and work engagement give similar appearing results as potential predictors of turnover intention and task performance. Practical/managerial implications: Reducing withdrawal behaviours and enhancing work performance are everyday challenges for organisations. Interventions focused on enhancing work-based identity and work engagement in the work environment should have a meaningful impact when these behaviours need to be addressed.
Contribution/value-add: Work-based identity as a multidimensional construct has the potential, with further refinement, to become a valuable construct that can play a leading role in future work engagement research.
Keywords
Metrics
Total abstract views: 13249Total article views: 15878
Crossref Citations
1. Inclusion of JD-R Theory Perspective to Enhance Employee Engagement
Samma Faiz Rasool, Tahira Almas, Farman Afzal, Hana MOHELSKA
Sage Open vol: 14 issue: 1 year: 2024
doi: 10.1177/21582440231220207