Original Research
The relationship between extrinsic motivation, job satisfaction and life satisfaction amongst employees in a public organisation
Submitted: 03 July 2013 | Published: 09 April 2014
About the author(s)
Chengedzai Mafini, Logistics Department, Vaal University of Technology, South AfricaNobukhosi Dlodlo, Department of Marketing, Vaal University of Technology, South Africa
Abstract
Research purpose: To examine the relationships between extrinsic motivation, job satisfaction and life satisfaction amongst employees in a public organisation.
Motivation for the study: Labour strife is an endemic phenomenon in South Africa’s public sector as evidenced by the high incidences of industrial action and labour turnover. This study contributes to this subject by identifying the extrinsic factors that could be optimised with a view to enhancing job and life satisfaction amongst government employees.
Research approach, design and method: The study used the quantitative research survey approach: a questionnaire was administered to 246 employees in a South African public organisation. Extrinsic motivation factors were identified using principal components analysis. Mean score ranking was used to compare the relative importance of all factors. The conceptual framework was tested using Spearman’s rank correlation analysis and linear regression analysis.
Main findings: Statistically significant relationships were observed between job satisfaction and four extrinsic motivation factors: remuneration, quality of work life, supervision and teamwork. The relationship with promotion was insignificant, but a statistically significant relationship was established with life satisfaction.
Practical/managerial implications: The findings may be used to implement strategies for enhancing employee performance and industrial relations within public organisations.
Contribution/value-add: The study provides evidence of the interplay between extrinsic motivation, job satisfaction and life satisfaction for public servants in developing countries.
Keywords
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Management Decision vol: 62 issue: 2 first page: 426 year: 2024
doi: 10.1108/MD-11-2022-1568